How it works:
Payment is done outside of e-store in payment service provider secure environment. Multipack does not have access to the Customer’s bank account and bank data.
Before payment make sure you have enough money in your account to pay for your order. If you’re using a new payment option, check that it’s activated. Also make sure the payment option is authorized for secure online payment.
Within 6 months, the cause of the defect must be identified by the Trader. After this time (up to 2 years from the delivery date) the cause of the defect must be identified by the Customer. The cost must paid from the party whose identification will not be accepted.
The Client has the right to demand the reduction of the purchase price of the product or the termination of the contract and the recovery of the sums paid for the product if:
• The Trader is not able to mend or replace the product or
• Mending or replacing the product fails or
• The Trader has not rectified the defect of the product within a reasonable time or
• The Client is caused unjustifiable inconveniences.